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Podcast>Episode 5

Scaling Hospitality: The CEO Playbook for Labor, Tech, and Growth at Hops n Drops

Scaling Hospitality: The CEO Playbook for Labor, Tech, and Growth at Hops n Drops
Scaling Hospitality: The CEO Playbook for Labor, Tech, and Growth at Hops n Drops

Scaling Hospitality: The CEO Playbook for Labor, Tech, and Growth at Hops n Drops

Oct 3 · Tipped Off

Save on Spotify
Scaling Hospitality: The CEO Playbook for Labor, Tech, and Growth at Hops n Drops

Scaling Hospitality: The CEO Playbook for Labor, Tech, and Growth at Hops n Drops

Oct 3 · Tipped Off

Listen on Apple Music
Kirk Grogan

Kirk Grogan

Host

Kevin Eggen

Kevin Eggen

Guest

About The Episode

On this week’s Tipped Off, Kirk Grogan talks with Kevin Eggen, CEO of Hops n Drops, about growing 18 locations across Washington and Oregon and managing a team of 900+ employees.

They dive into labor productivity, minimum wage impacts, and the tech tools, like TipHaus and Toast, that help streamline operations. Kevin shares how he approaches tip management, payroll transparency, and building systems that empower teams while keeping guests happy.

From balancing profitability to creating the right tech stack and team structure, get a CEO’s perspective on what it takes to scale successfully in hospitality.

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