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Podcast>Episode 3

Hospitality First: How Bluegrass Hospitality Group Balances Teamwork, Tips, and Technology

Hospitality First: How Bluegrass Hospitality Group Balances Teamwork, Tips, and Technology
Hospitality First: How Bluegrass Hospitality Group Balances Teamwork, Tips, and Technology

Hospitality First: How Bluegrass Hospitality Group Balances Teamwork, Tips, and Technology

Aug 29 · Tipped Off

Save on Spotify
Hospitality First: How Bluegrass Hospitality Group Balances Teamwork, Tips, and Technology

Hospitality First: How Bluegrass Hospitality Group Balances Teamwork, Tips, and Technology

Aug 29 · Tipped Off

Listen on Apple Music
Kirk Grogan

Kirk Grogan

Host

Josh Morris

Josh Morris

Guest

About The Episode

Join us for an insightful conversation with Josh Morris of Bluegrass Hospitality Group as he dives into how their restaurants promote teamwork through tip pools and tip shares, and how moving to TipHaus transformed tip management, eliminating cash handling, spreadsheets, and liability concerns.

Josh shares his favorite restaurant concepts, strategies for keeping guests coming back, and the challenges and opportunities facing the industry today.

From staffing solutions and flexible schedules to thoughtfully adopting AI without losing the human touch, Josh provides a candid look at running successful restaurant operations while staying true to hospitality.

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