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Podcast>Episode 26

The Psychology of Tipping: What 40 Years of Research Reveals

The Psychology of Tipping: What 40 Years of Research Reveals
The Psychology of Tipping: What 40 Years of Research Reveals

The Psychology of Tipping: What 40 Years of Research Reveals

Oct 14 · Tipped Off

Save on Spotify
The Psychology of Tipping: What 40 Years of Research Reveals

The Psychology of Tipping: What 40 Years of Research Reveals

Oct 14 · Tipped Off

Listen on Apple Music
Kirk Grogan

Kirk Grogan

Host

Michael Lynn

Michael Lynn

Guest

About The Episode

Why do we tip? Is it really about good service, or are social pressure and expectations doing more of the work than we realize?

On this episode of Tipped Off, TipHaus COO and Co-Founder Kirk Grogan sits down with Michael Lynn, Professor Emeritus at Cornell University, to unpack more than 40 years of research on tipping behavior.

They explore why people tip, how digital tip prompts influence guest behavior, and why asking for more isn't always the best strategy. Mike also shares what research reveals about tip fatigue, service charges, rising tip expectations, and what restaurant operators should consider as tipping continues to evolve.

Whether you're a restaurant operator or simply curious about the science behind the tip screen, this conversation offers research-backed insights into one of hospitality's most debated topics.

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