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Podcast>Episode 21

Less Staff, More Service: How District Pour Haus Handles Self-Pour and Same-Day Tip Payouts

Less Staff, More Service: How District Pour Haus Handles Self-Pour and Same-Day Tip Payouts
Less Staff, More Service: How District Pour Haus Handles Self-Pour and Same-Day Tip Payouts

Less Staff, More Service: How District Pour Haus Handles Self-Pour and Same-Day Tip Payouts

Jun 24 · Tipped Off

Save on Spotify
Less Staff, More Service: How District Pour Haus Handles Self-Pour and Same-Day Tip Payouts

Less Staff, More Service: How District Pour Haus Handles Self-Pour and Same-Day Tip Payouts

Jun 24 · Tipped Off

Listen on Apple Music
Kirk Grogan

Kirk Grogan

Host

Ty Smith

Ty Smith

Guest

About The Episode

In this episode of Tipped Off, Kirk Grogan sits down with Ty Smith, owner and president of District Pour Haus, a full-service restaurant and bar with 48 self-pour taps two blocks from Lambeau Field in Green Bay, Wisconsin.

Ty shares how he spent five years vetting the concept before opening in January 2025, what the guest experience actually looks like in a self-pour environment, and how running leaner on staff doesn't mean running short on hospitality.

They also get into the tip side of the business: how Ty structured tip pooling for a cashless, self-pour operation, why next-day payouts through TipHaus matter to his team, and how a transparent, team-first approach to tip distribution helps support both staff morale and the overall guest experience.

Learn more about District Pour Haus: https://www.districtpourhaus.com/

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