Podcast>Episode 20
Behind the Bar at Country Boy Brewing: Digital Tip Payouts, Managing 2,400 Guests, and the Systems That Hold It All Together
Jun 3 · Tipped Off
Save on SpotifyBehind the Bar at Country Boy Brewing: Digital Tip Payouts, Managing 2,400 Guests, and the Systems That Hold It All Together
Jun 3 · Tipped Off
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Kirk Grogan
Host
Larry Shaffer
Guest
What does it take to tip out a staff of 30 servers and bartenders when 2,400 people show up for a car show? Kirk Grogan sits down with Larry Shaffer, Director of IT and Senior Accountant at Country Boy Brewing, to find out.
Larry shares how Country Boy Brewing runs four distinctly different locations across Kentucky, each with its own tip structure, and how they use TipHaus to keep it all clean, fair, and fast. From flexible event pools to the day staff stopped waiting on cash envelopes, this episode covers the full operational picture.
Plus: the beer trends that came and went (RIP brute IPAs), why human connection will always beat a robot server, and a horror story from a Founders taproom that ends with someone running out the door at a full sprint.
If you're a multi-location operator figuring out how to make your systems work as hard as your staff, this one's for you.
Learn more about Country Boy Brewing: https://countryboybrewing.com/
