How Anthony's Restaurants Reclaimed Labor Hours Across 26 Locations by Automating Tip Compliance
Recorded: August 25th, 2026
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Watch TipHaus COO Kirk Grogan and Aimee Ketola, Director of Accounting & Information Systems at Anthony's Restaurants (a 26-location Pacific Northwest seafood group with more than 50 years in business), share how they automated tip compliance with Earned Tip Access, reclaimed labor hours across all their locations, and what they shared for other operators considering the same shift.
Aimee Ketola
Director of Accounting and Information Systems, Anthony's Restaurants
Aimee Ketola leads both accounting and the information systems that support it, bridging finance and technology to keep a large multi-unit hospitality operation running smoothly. Aimee is a Pacific Northwest native who attended the University of Washington. She's been with Anthony's for over 18 years and is excited to support the company's continued growth.
Anthony's Restaurants is a Pacific Northwest–based, family-owned seafood restaurant company founded in 1973 by Budd Gould. With 26 waterfront locations across the region and its own seafood-sourcing operation, the company has built its brand on fresh Northwest seafood, genuine hospitality, and more than 50 years of hands-on operator leadership.
"Because we’d moved to having servers turn in all their cash, Earned Tip Access became a really nice option for the employees who want their tips sooner rather than waiting for payroll. Two things we loved about it: our people who want faster access get it, and we’re no longer sending team members home with wads of cash at midnight. That never sat right with us from a safety standpoint, ETA let us solve the “get people their money quickly” problem in a way that felt a lot safer for our teams."
Aimee Ketola
Director of Accounting and Information Systems
Kirk Grogan
COO & Co-Founder, TipHaus
Kirk Grogan, co-founder and COO of TipHaus, leverages over two decades of hospitality expertise from fine dining to luxury resorts, driving innovation and operational excellence in his ventures. He champions company culture and believes in the power of great employees to foster a transparent work environment, enhancing TipHaus's ability to innovate and provide exceptional customer experiences. An accomplished public speaker and mentor, Kirk enjoys the outdoors, tech startups, and motorcycle touring from his base in Dallas, Texas.
This is a candid, operator-led conversation, not a product pitch. You'll hear directly from the finance leader behind a 26-location restaurant group about what actually changed when they automated tip compliance, with added context from TipHaus on payroll efficiency and the compliance landscape.
"Across our 26 locations, we’re getting back roughly 1,180 hours of team member time each month with TipHaus. Out on the floor, each server and bartender is saving eight or nine minutes at the end of every shift. That’s time they’re no longer spending on paperwork and can spend serving our guests. Those minutes are real, and they’re going back to our guests and to revenue-generating work instead of paperwork."
Aimee Ketola
Director of Accounting and Information Systems
Session Highlights
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