Shorty’s Mexican Roadhouse, with over 40 years in business, faced significant challenges in managing tip distribution across its two New Hampshire locations. Relying on manual processes, including bank withdrawals for cash payouts, created inefficiencies and security risks. By implementing TipHaus, they automated tip reconciliation, improved payroll accuracy, and saved 80 hours per month, all while reducing the need for frequent bank runs and minimizing cash handling liability.
0
Discrepancies and tip management, and compliance issues
80 Hours
of manual calculation time saved, per month across their 2 locations
increased transparency, from TipHaus’s employee app
New Hampshire, US
2
Full-Service Restaurant (FSR)
Jon Carnevale, Owner
Shorty’s Mexican Roadhouse struggled with the complexities of managing cash and credit card tips, relying on manual withdrawals and spreadsheets for tip payouts, which led to inefficiencies, potential compliance risks, and frequent bank trips to withdraw cash for tip payouts.
Shorty’s Mexican Roadhouse implemented TipHaus to automate tip reconciliation and improve transparency. This solution provided automated tip management and full visibility for staff via the free TipHaus employee app, eliminating the need for as many bank trips and reducing cash handling liability.
Reduce tip calculation time by 80% while eliminating manual errors and discrepancies—ensuring accuracy and legal compliance
Calculate your ROI
Shorty’s Mexican Roadhouse has been in business for over 4 decades and operates 2 popular restaurants, with large volumes of tipped transactions daily. Before TipHaus, they faced significant challenges with cash management and manual tip calculations. The reliance on spreadsheets and bank withdrawals was time-consuming and posed risks for both security and compliance.
Before implementing TipHaus, Shorty’s Mexican Roadhouse struggled with the complexities of managing both cash and credit card tips across their two high-volume locations. The restaurant relied on spreadsheets and manual withdrawals to ensure there was enough cash on hand for daily tip payouts, which often led to time-consuming bank runs. The manual tip calculations in spreadsheets not only consumed valuable time but also posed risks for both security and compliance, making it clear that a more efficient and transparent solution was needed.
Meet Lindsay, a longtime bartender at Shorty’s Mexican Roadhouse. With nearly 20 years behind the bar and two years using TipHaus, Lindsay has seen firsthand how tip transparency can make a difference. From easily tracking her daily earnings to using the TipHaus app as proof of income for a loan, she calls it “a big plus” for her financial confidence.
Watch her story now!
To solve these challenges, Shorty’s Mexican Roadhouse implemented TipHaus to streamline their tip calculation and tip distribution process. With TipHaus, they automated tip reconciliation, eliminating the need for spreadsheets and reducing the reliance on cash handling. The "set it and forget it" process allowed managers to focus on running the restaurant while TipHaus handled the tip calculations, ensuring faster payouts and improved transparency for employees. By reducing the need for frequent bank runs and minimizing cash handling, Shorty’s Mexican Roadhouse not only saved time but also improved security and compliance, enhancing overall operational efficiency.
"Who opens a restaurant to sit in spreadsheets, manually calculating tips, and making adjustments? If another restaurant owner asked about TipHaus, I would tell them that it's incredibly easy to use and has simplified our operations by saving us 80 hours per month of manual tip calculations across 2 locations! It’s one less thing to worry about, allowing us to focus on running the restaurant instead of dealing with spreadsheets. TipHaus has truly made our lives easier!"
Jon Carnevale
Owner
By implementing TipHaus, Shorty’s Mexican Roadhouse eliminated manual tip calculations, reduced cash handling, and saved 80 hours per month, freeing up time to focus on what really matters: running the restaurant. With increased transparency for staff and fewer compliance concerns, TipHaus has become a vital part of their daily operations.
