Kerbey Lane Cafe
Kerbey Lane Cafe, a local favorite since 1980, isn't just about comfort food. They prioritize their staff above anything and want to make sure their staff feel as part of one big family. That's why they embraced TipHaus, a tech solution transforming tip distribution, to provide their employees with full transparency to tip calculations and tip distribution and prompt access to their tips.
Austin, TX
10
Cafe
Michael Jackson, VP of Systems and Strategy
Kerbey Lane's old system wasted time with manual calculations, lacked flexibility, and restricted tip pools to specific shifts.
With TipHaus, exporting data for payroll is a breeze, freeing up managers time. TipHaus also offers flexible rules for fair tip distribution based on service times or total sales.
Reduce tip calculation time by 80% while eliminating manual errors and discrepancies—ensuring accuracy and legal compliance
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Kerbey Lane Cafe is a local institution known for its delicious, made-from-scratch comfort food with a creative twist. Our conversation with Michael Jackson, VP of Systems and Strategy, sheds light on how TipHaus transformed their tip management system. This innovative solution empowers employees through transparency in tip allocation, fostering trust and boosting morale.
Kerbey Lane faced several challenges with their old tip management system. First, it was a time-consuming and laborious process. Manually calculating tips and exporting data into a usable format for payroll was a tedious task that took a significant amount of management time. Second, their previous system lacked flexibility. They couldn't easily adjust tip distribution rules or account for variations in service times. Finally, their old system restricted tip pools to specific shifts, which limited their ability to optimize tip distribution based on overall performance.
TipHaus transformed Kerbey Lane's tip management process in several ways. First, it drastically reduced the time spent on tip calculations. Now, exporting data to payroll is a simple process, freeing up valuable management hours. Second, TipHaus offers greater flexibility. Kerbey Lane can now easily create and adjust tip distribution rules on the fly, ensuring a fair and consistent system for their employees. Finally, TipHaus allows them to manage tip pools based on total sales or minute-by-minute distribution, providing greater control and optimization opportunities.
TipHaus can actually handle the tip logic we have always wanted to use at our locations. It's more fair to our team members, and we can easily adjust and create rules on the fly. It's as easy as TipHaus advertises. We save at least 70 hours of manual calculations in spreadsheets per month across our locations.
Michael Jackson
VP of Systems and Strategy
Kerbey Lane is a shining example of how prioritizing staff well-being leads to a successful and thriving business. By embracing TipHaus, they've created a more efficient and transparent system that empowers employees, boosts morale, and frees up valuable time for managers. This win-win situation ensures a happier staff and a brighter future for Kerbey Lane Cafe.
