With 23 locations across Oklahoma, Arkansas and Texas, Hideaway Pizza turned a major operational burden, daily cash tip payouts, into a streamlined, automated process using TipHaus and Earned Tip Access®. The result? Over 600 hours saved from managerial time every single month, 100% fewer bank trips, and a big boost in staff satisfaction and payroll transparency.
48+ Hours
of manual labor saved, per month for the leadership team
600+ Hours
of manual labor saved, per month across all our locations
tip transparency, achieved by making zero manual efforts
Oklahoma, Arkansas, Texas
23
Full-Service Pizza Restaurant
Mark McAuliff, Controller
Hideaway Pizza relied on spreadsheets and nightly cash tip envelopes across 23 locations, causing delays, errors, and 12+ hours of weekly bank runs for leadership.
By implementing TipHaus with Earned Tip Access®, Hideaway digitized payouts, eliminated spreadsheets, and gave staff daily access to tips through HausDirect and HausMoney, saving over 600 hours monthly across managers and 48 hours monthly for the leadership team.
Reduce tip calculation time by 80% while eliminating manual errors and discrepancies—ensuring accuracy and legal compliance
Calculate your ROI
Founded in 1957, Hideaway Pizza has grown into a beloved full-service pizza restaurant group with 23 locations across Oklahoma, Arkansas, and Texas. Known for its high-volume dine-in service and strong community presence, the company has built a loyal following and a dedicated staff. As Controller, Mark McAuliff oversees financial operations across all locations, working closely with the CFO and management teams. As the company expanded, so did the complexity of their tip payout process, making it clear they needed a modern, scalable solution to support both employee satisfaction and operational efficiency.
We’ve seen a decrease in errors because there was a lot of room for mistakes when managers were filling tip envelopes late at night.
Mark McAuliff
Controller
Hideaway Pizza’s daily tip payout process was inefficient and time-consuming. Managers spent the end of every shift calculating tips in spreadsheets, stuffing cash into envelopes, and distributing payments manually. If support staff weren’t scheduled to work the next day, they had to make a special trip to the restaurant just to pick up their cash tip envelope, unless they were willing to wait.
Meanwhile, the controller and CFO were responsible for managing cash flow across all locations, making frequent bank runs, and driving cash between sites. These trips occurred about three times per week and totaled roughly 12 hours of driving time weekly, pulling leadership away from higher-value tasks and adding operational strain.
To eliminate manual errors, reduce time spent on repetitive tasks, and modernize tip management, Hideaway Pizza implemented TipHaus with Earned Tip Access® (ETA) across all 23 locations. By digitizing their tip payout process through HausDirect and HausMoney, they eliminated the need for nightly cash envelope stuffing, manual spreadsheets, and frequent bank runs.
TipHaus replicated Hideaway’s existing tip share structures with custom rule logic and integrated seamlessly with Toast POS, ensuring real-time accuracy, even in multi-bartender setups requiring time-of-sale precision. Employees now receive their tips digitally the next day, with the choice of either direct bank deposits via HausDirect or a fee-free alternative through HausMoney.
The free TipHaus employee app gives staff real-time visibility into how tips are calculated, reducing confusion and building trust across the team. As a result, Hideaway eliminated bank runs entirely, reduced payout errors, and saved over 600 hours per month across managers and an additional 48 hours monthly for the leadership team.
TipHaus has been instrumental in transforming how Hideaway Pizza manages tip payouts. Across our 23 locations, we’re saving over 12 hours per week, about 48 hours each month, just from eliminating the bank runs and cash handling previously managed by our leadership team. That doesn’t even account for the time saved by our managers, who now save at least one hour every day. Multiply that by 23 managers, and we’re reclaiming more than 600 hours every month. TipHaus has truly been a game changer for Hideaway Pizza operations.
Mark McAuliff
Controller
Hideaway Pizza’s adoption of TipHaus with Earned Tip Access® has completely transformed their tip distribution process across 23 locations. By eliminating spreadsheets, bank runs, and cash envelopes, they’ve saved over 600 hours each month, reduced operational risk, and provided their employees with fast, transparent access to their tips. TipHaus helped improve payroll accuracy, streamline operations, and boost employee trust, all while freeing up leadership and managers to focus on growth, training, and delivering a great guest experience. Hideaway Pizza’s success shows how modern tip management can drive efficiency and satisfaction at scale.
