EVO Entertainment
EVO Entertainment Saves 176 Hours Monthly Across 22 Locations with TipHaus, Improving Tip Transparency and Accuracy
EVO Entertainment, now rebranded as Elevate Entertainment, operates 22 locations across Florida, North Carolina, Texas, and Virginia. Managing tips for 1,300 employees was a challenge, but with TipHaus, EVO has transformed tip management by eliminating manual errors and improving transparency. Discover how TipHaus saved EVO Entertainment time, increased accuracy, and enhanced employee satisfaction.
Executive Summary
Region:
Florida, North Carolina, Texas, Virginia
Business Type:
Entertainment Group
# of Locations:
22
Interviewee:
Amber Varughese, Compensation and Benefits Manager
Problem:
Managing tips across 22 locations for 1,300 employees presented challenges, including manual errors, lack of transparency, and inefficiency in tip distribution.
Solution:
TipHaus automated tip calculation and distribution, providing full transparency and eliminating the potential for errors while improving security and workflow.
Background
EVO Entertainment, a multi-state entertainment group with 22 locations, faced challenges managing tips for their large staff. With locations in Florida, North Carolina, Texas, and Virginia, EVO needed a system that could ensure transparency, reduce errors, and improve efficiency across all locations. As the business grows, with plans to add two more locations next year, implementing a reliable tip management solution like TipHaus became essential.
"With 1,300 employees across 22 locations, managing tips can be a challenge. TipHaus makes the entire process smooth, fast, and accurate, from calculating tips to distributing them, while ensuring we stay compliant. This has resulted in an annual savings of $90,000 in managerial labor costs.”
Amber Varughese
Compensation and Benefits Manager
Problem
EVO Entertainment was struggling with inconsistent tip calculations across its locations. Some locations were not distributing tips accurately, leading to discrepancies and frustrations among employees. Without proper security measures in place, managers had too much flexibility in determining tip distribution, which left room for manual errors and inconsistencies. As the company expanded, managing tips manually became unsustainable.
Solution
TipHaus automated tip calculations and distributions for EVO Entertainment, providing employees with clear visibility into their tips through our Employee app. This transparency boosted trust and communication within the team, while the structured system streamlined their tip management process. Each of the 22 managers now saves at least 2 hours per week on manual tip calculations, resulting in 44 hours saved weekly and 176 hours saved monthly. This streamlined process translates to $90,000 saved annually in managerial labor costs.
As EVO Entertainment continues to grow and expand into new markets, having reliable systems like TipHaus has become increasingly important. TipHaus has allowed EVO to streamline its operations and ensure that all employees are treated fairly when it comes to tip distribution.
“Thanks to TipHaus, each of our 22 managers saves at least 2 hours every week on manual tip calculations, totaling 44 hours saved weekly and 176 hours monthly. This not only reduces manual labor but also minimizes potential errors in the process.”
Amber Varughese
Compensation and Benefits Manager
Results
EVO Entertainment’s adoption of TipHaus has transformed its tip management system, improving operational efficiency and employee satisfaction. By providing full transparency into how tips are calculated and distributed, TipHaus has reduced errors and empowered EVO’s 22 teams with a more accurate and efficient process. This transparency has instilled confidence in the workforce, contributing to better retention rates and a more satisfied, productive team. Overall, TipHaus has streamlined operations, enabling EVO to focus on growth while maintaining fairness and consistency across all locations.
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